What is mobile to RC resolution?
Mobile to RC resolution finds the vehicle registration records linked to a mobile number. A customer who has given you their number does not also have to type a registration number you can confirm for yourself.
Motor insurance quotes, vehicle finance applications, toll-account signups and marketplace sell-leads usually begin with a verified mobile number and stall on the vehicle.
Both the number and the records behind it are personal information. That rules out speculative use. The service belongs in journeys the customer has started and agreed to, for a purpose the service contract you select covers.
How the mobile to RC API works
The API turns that step into part of the journey instead of a form field. Your application submits the mobile number it has already verified and receives the available registration records as structured data.
Where a number is linked to more than one vehicle, you can show the matches and ask the customer to pick the one the journey concerns. That removes a field customers often mistype or abandon, and it hands the rest of the process a vehicle reference to carry forward.
The consented mobile number the lookup starts from
The input is the mobile number the customer has given you. Verify it in the same session where you can. Consent and identifier then belong to the same person.
Each match can carry a registration reference and the vehicle attributes recorded against it. What is present differs from one record and one data source to the next. Read the fields your journey needs and tolerate the ones that are missing.
Who resolves a vehicle from a mobile number
Motor insurance. Insurers, brokers and aggregators can pre-fill a quote or renewal journey from a verified number, instead of asking for a registration number on the first screen.
Lending and NBFCs. Vehicle finance teams can show the vehicles linked to an applicant's number during pre-qualification, before a formal ownership check runs.
Fintech and payment platforms. FASTag and toll-account signups can bring the vehicle onto the application from the number already used to open the account.
Automotive marketplaces. Sell-side journeys that start with only a phone number can qualify and route a lead, instead of sending every inquiry to a call team.
Staffing and gig platforms. Delivery and ride platforms onboarding owner-drivers can check that a vehicle is linked to the number a partner signed up with.
Logistics and fleet. Operators taking on owner-supplied vehicles can start onboarding from the driver's number and identify the vehicle before the paperwork.
How to resolve vehicle records from a number online
A journey built on this service works best when you settle a few decisions before the first request:
- Verify the mobile number in the same session.
- Decide what the screen does when several vehicles come back, and when none do.
- Decide which of the returned attributes the journey actually uses.
- Record the consent alongside the quote, case or application it belongs to.
Settle those up front and the customer never notices the lookup.
Where mobile to RC fits a quote or onboarding journey
Most deployments sit in a quote engine or an onboarding journey. The same call works from a partner app, a CRM, a loan origination system or a fleet platform.
Design for the empty result first. A number with no linked records is an ordinary case, and it should fall back to manual entry.
Consent rules for a mobile to RC lookup
The records this service returns describe an identifiable person's vehicles. Every request should trace back to a purpose that person understands.
Capture consent before you submit the number, and keep it attached to the quote, case or application it belongs to. Show the returned records only to the people working that journey, and clear them once the purpose has ended.
Which purposes are covered is agreed at onboarding against the service contract you select. The Get API button starts that conversation.